Privacy policy
Last updated: October 10, 2024
This Privacy Policy describes how Yogveda Healthcare (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from yogveda.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details such as your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services.
- Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third-Party Websites and Links.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including processing payments, fulfilling orders, and managing your account.
- Marketing and Advertising: We may use your personal information for marketing purposes, including sending promotional communications by email, text, or mail and tailoring the Services and advertising on our Site.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You and Service Improvement: We use your personal information to provide you with customer support and improve our Services.
Cookies
We use Cookies on our Site to improve and personalize your experience. For specific information about the Cookies used in conjunction with Shopify, visit Shopify's Cookie Policy. You can control Cookies through your browser settings, but disabling Cookies may affect the functionality of the Services.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for the purposes of fulfilling contracts, marketing, and other reasons:
- Vendors or third-party service providers (e.g., payment processors, fulfillment partners).
- Business and marketing partners.
- Affiliates within our corporate group.
- In connection with business transactions such as mergers or legal requirements.
We do not disclose or share sensitive personal information without your consent or for inferring characteristics.
Third-Party Websites and Links
Our Site may provide links to websites operated by third parties. We are not responsible for the privacy or security practices of such sites, and we recommend reviewing their privacy policies before providing personal information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of 16.
Security and Retention of Your Information
We implement appropriate security measures, but no system is entirely secure. We retain personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
Depending on your location, you may have the right to access, delete, correct, or restrict the processing of your personal information. You can also withdraw consent and appeal decisions, where applicable. To exercise your rights, please contact us at the details provided below.
International Users
If your personal information is transferred outside your country, we rely on legally approved mechanisms like Standard Contractual Clauses for international data transfers.
Contact
For questions about our privacy practices or to exercise your rights, please contact us at:
Yogveda Healthcare
114, Kailash Vihar, City Center
Gwalior, MP, 474004, IN
Email: yogveda.in@gmail.com
